TROY, Mich.: 14 May 2026 — Electric vehicle (EV) sales volumes may have plateaued, but consumer interest has not faded, according to the JD Power 2026 U.S. Electric Vehicle Consideration (EVC) Study, ...

Overall satisfaction with auto and property insurer digital experience declines despite lower premiums Inability to easily compare prices and coverage options limits brand consideration Chatbots and ...

Overall satisfaction with Home Improvement retailers increases 1 point (on a 1,000-point scale) Average customer spend in 2026 increases to $1,617 Areas such as clinics, delivery, installation and ...

Dealers looking to lenders to assist in closing deals Dealers increasingly view lenders as collaborative partners 64% of dealers working with the top-ranked captive lender and 56% of dealers working ...

Total new-vehicle sales for March 2026, including retail and non-retail transactions, are projected to reach 1,372,877, a 11.4% decrease year-over-year, and a 11.9% increase from February 2026, ...

TROY, Mich.: 15 Jan. 2026 — The U.S. wireless network continues to deliver strong performance and consistency across providers, with the industry reporting just 9 problems per 100 uses (PP100) or ...

Tesla updates the Model Y for 2026 with a revised body, including a new front and rear design, slimmer headlights, more comfortable seats, and a new dashboard. It is also quieter inside than previous ...

TROY, Mich.: 9 Oct. 2025 — Residential wireless internet providers are growing more in popularity among new customers compared to wired internet providers, according to the JD Power 2025 U.S.

TROY, Mich.: 8 Oct. 2025 — What would you do with an extra seven minutes and 57 seconds tacked onto your next vacation or business trip? According to the JD Power 2025 North America Rental Car ...

Total new-vehicle sales for September 2025, including retail and non-retail transactions, are projected to reach 1,232,200, a 0.1% increase year over year, according to a joint forecast from JD Power ...

TROY, Mich.: 18 Sept. 2025 — Many cable television subscribers remain with their providers due to barriers such as restrictive contracts, limited provider availability by location, and the complexity ...

As part of its ongoing analysis of customer experience with residential utilities, JD Power tracks the average prices customers pay for electric, gas and water services nationwide. This average price ...