Senator Elizabeth Warren has raised significant concerns about the Social Security Administration's transparency and service ...

Warren’s office found some callers wait at least three hours to speak to a representative, if they speak to one at all.

The Social Security Administration has come under fire for AI phone glitches, long call times and website outages.

Sen. Elizabeth Warren (D-Mass.) is asking Social Security Administration (SSA) Commissioner Frank Bisignano to provide ...

Senator Elizabeth Warren, a Massachusetts Democrat, called for the Social Security Administration (SSA) to provide more accurate and detailed information about the agency's phone call wait times on ...

Earlier this year, President Donald Trump signed an executive order that will end the practice of paper checks being issued ...

Social Security Commissioner Frank Bisignano will huddle with Sen. Elizabeth Warren (D-Mass.) in Washington on Wednesday amid ...

"Under the Trump administration, Americans are being forced to deal with hours-long phone wait times," U.S. Sen. Elizabeth ...

The Social Security Administration is backing off a plan that would have eliminated paper checks for benefit payments. The agency had previously announced it would discontinue paper checks starting ...

The Social Security Administration quietly corrected a blog post that had asserted that the recent federal budget bill ...

A change to Social Security was supposed to go into effect September 30, but the Administration backed down over objections.

U.S. Senators Elizabeth Warren and Ron Wyden have expressed concerns regarding the Social Security Administration's (SSA) staffing practices in a letter to Commissioner Frank Bisignano.