ServiceNow customizations can deeply influence how an organization operates, especially when addressing industry-specific ...

In the first months of his administration, President Donald Trump repeatedly threatened due process, a fundamental principle enshrined in the U.S. Constitution. His attacks have spanned from the ...

As cloud utilization steadily increases, FinOps has emerged as an essential practice to help organizations keep their cloud spending under control. This trend is rising even faster, though. As cloud ...

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Abstract: Providing IT services to customers with better, guaranteed quality has been the aim of many diverse efforts, undertaken under the common denominaor "IT Service Management". Lately, more ...

IT service management, or ITSM, certifications have become standard across the technology sector. These certifications can show competency and knowledge related to designing, planning, operating and ...

Process mining has evolved from an academic concept (first published in 2001) to a popular software tool for analyzing, monitoring, and improving process performance. As we have described in a ...

If you were to look in my therapy office, you would see books on cognitive-behavioral therapy for panic disorder, dialectical behavior therapy for borderline personality disorder, and emotionally ...