If you've always dreamed of having a remote job and feel like you'd be open or qualified for positions in air travel, yo ...

As part of the partnership, TCS will develop a Service Centre User Interface for Amadeus’ Nevio platform, a next-generation system designed to overhaul how airlines manage offers, orders and customer ...

Indian IT major Tata Consultancy Services (TCS) on Thursday entered into a global strategic partnership with travel technology firm Amadeus to ...

Since the airline changed its policy on larger passengers this year, travelers say agents have publicly scrutinized their ...

Heads up, travelers. AirAsia shared a warning Tuesday about scams involving fake airline customer service agents circulating on social media. The advisory comes following reports of online posts ...

Long TSA security wait times, significant delays due to weather disruptions or ground stops, and flight cancellations have plagued thousands of airline passengers across the country, making it ...

Long TSA security wait times, significant delays due to weather disruptions or ground stops, and flight cancellations have plagued thousands of airline passengers across the count ...

Traveler recounts airport dispute that escalated into a formal complaint before receiving acknowledgment from the airline.

Loyal passengers have paid top prices for poor service because they thought they could rely on Israel's 'national airline' in a crisis. The Iran war proved them wrong ...

Zendesk is acquiring Forethought, a company that builds software to automate customer service interactions, the companies ...

The aviation industry is undergoing a major technological shift, moving from automated systems to more autonomous, decision-driven models. While airlines have steadily adopted AI for efficiency and ...

The Federal Communications Commission wants to bring customer service back to the U.S. The agency proposed new rules Thursday that could require phone, internet and cable companies to disclose a ...