Done right, AI agents can make the total customer experience feel more human, says CEO of agentic AI automation platform ...

With a new contact center platform as its foundation, Avaya is headed toward public cloud and on-prem deployments while ...

(The Center Square) - Despite President Donald Trump calling off an impending National Guard deployment to San Francisco, federal agents arrived Thursday at Coast Guard Island in Alameda, on the west ...

WASHINGTON/OAKLAND (Reuters) -Donald Trump will not deploy federal agents to San Francisco, the U.S. President and the California city's mayor said in separate social media posts on Thursday, a ...

A South Los Angeles man and a deputy U.S. Marshal were shot by an immigration agent during an operation on Oct. 22, federal prosecutors said. He is charged with assault on a federal officer. Acting ...

It’s official: the amount of baseball’s qualifying offer to potential free agents will be worth a record $22.025 million this offseason. The majority of free agents will be eligible though it’s likely ...

LAKE NONA, Fla. — Musicians On Call (MOC) is launching its MOC Bedside program in the Orlando area with a special event at UCF Lake Nona Hospital today at 11:00 am. In partnership with HCA Florida ...

LAS VEGAS--(BUSINESS WIRE)--SUPERAGENT AI, Inc. today redefined insurance sales at the InsureTech Connect (ITC) conference, launching a powerful duo of specialized AI agents: the Outbound AI Agent and ...

Chinese Premier Li Qiang renewed a call for consumption to play a greater role in the economy, underscoring worries among the nation’s top leaders about relying too heavily on exports. The country ...

Justin Baldoni’s former agent defended the filmmaker, calling the behavior of Blake Lively “extortion.” According to a recent report, Danny Greenberg mentioned the term in a deposition transcript.