A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store without purchasing anything.

Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the bathroom or hang out in stores.

According to Newsweek, the coffee giant has already shuttered 10 locations in 2025 and plans to close at least two more within the next month — including one in the Northeast. The company revealed in its 2024 Q4 earnings report it’s suffering from “pressures in both our top-line and bottom-line.”

Global coffeehouse chain Starbucks will cut corporate jobs as new CEO Brian Niccol continues to implement changes to bolster lagging sales and improve profitability.

After a challenging 2024, Starbucks has announced plans to close several locations in the United States this year.

Starbucks’ decision to restrict its restrooms to paying customers has flushed out a wider problem: a patchwork of restroom use policies that varies by state and city.

Starbucks said Friday it plans an unspecified number of layoffs as it restructures its corporate staff. In a letter to employees, Starbucks Chairman and CEO Brian Niccol said the Seattle coffee giant needs to ensure all work has a clear and accountable owner who can make decisions. The company also needs to reduce complexity and silos.

Starbucks opened the can when it said last week it was reversing a 7-year-old policy that invited anyone to hang out in its stores or use the restroom, regardless of whether they bought anything.

The coffee shop giant claims that a former senior vice president left only after a few months and didn’t earn his full sign-on bonus.

The chain is expected to copy its successful China playbook of promotions and steep discounts in Malaysia. To commemorate the launch, Luckin priced its beverages as low as 2.99 Malaysian ringgit ($0.67). A Starbucks americano costs about 11 ringgit ($2.50).

Metro Police arrested a man they say planted a hidden camera inside a Starbucks bathroom.The incident happened just before noon on Monday near Spring Mountain R

The new Starbucks cafe in downtown Rockford is open for business. The new location, at 211 W. State Street, opened its doors to the public on Wednesday. Starbucks is part of a $4 million building renovation project that will include additional commercial space on the ground floor and potential lofts on