Like assessing who the biggest risers and fallers are from the previous year, to compiling a list of the top 10 players aged ...
Hardware manufacturer Logitech announces a new line of video game and racing sim steering wheels, in partnership with notable brands.
It is a useful metric for assessing how responsive and efficient a call or contact center is. Service level goals are variable and can depend on the company, but a common target is to answer 80% of ...