Identity-related breaches are surging worldwide, with organizational help desks becoming a favored entry point for attackers, ...

With the agency no longer collecting emissions data from polluting companies, attention is turning to whether climate NGOs ...

At the heart of Reperio is simplicity and trust. The company makes its pricing transparent and static, so businesses know ...

Google quietly added a “homework help” button to the world’s most-used web browser. Educators say it makes cheating too easy. A student taking an online quiz sees a button appear in their Chrome ...

You wanna know how bad it is?” asked Brad Carlson. “You see that man leaning on the fence? I saved his life twice. He saved ...

The decision to list the Bishnoi Gang means Canadian authorities now have stronger legal tools to act against ... This important measure will help Peel Regional Police, and other services nationally, ...

The three satellites look to measure mysteries of space weather while also acting as a warning system for its dangerous ...

It’s easy to forget that your body needs a break, even if you sit at a desk all day for work. The reality is that even sitting for long periods of time can bring a ton of harm to your body. Simple ...

The session, moderated by Thomas Witherspoon, senior systems support engineer at Sidley Austin in Dallas, will focus on how legal help desks and support teams can leverage the power of generative AI ...

Find the ideal help desk support candidate with the right combination of technical experience and communication skills. Enhance Your Business – Recruit the best person who can communicate with ...

In addition to the new agents, Zendesk is also rolling out new analytics capabilities, intended to help administrators better understand instances in which an agent makes a mistake. These capabilities ...

The Home Ministry has established a support desk to address potential untoward activities in society in the wake of the Gen-Z protests and their aftermath. Assistant Spokesperson and Information ...