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AI Backlash Grows Across US, UK, and Canada: More Customers Reject Bots for Human Support in 2026
AnswerConnect, a leader in business services and software, has released new research revealing a growing consumer backlash against AI in customer service across the US, UK, and Canada. Comparing ...
New research in the US, UK, and Canada shows attitudes toward AI in customer service are worsening, with more customers rejecting bots, losing trust, and choosing human support.
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