Lobby groups for Internet service providers claim that ISPs’ customer service is so good already that the government shouldn’t consider any new regulations to mandate improvements. They also claim ...

In the fall of 2020, University Libraries introduced a new customer service training program to all its faculty, staff and student employees. This online program is aimed at orienting and training ...

Accredited Debt Relief marked a milestone year in 2025, surpassing 1 million clients helped and more than $3 billion in client debt paid off. The company's client-first approach also earned national ...

NORTHAMPTON, MA / ACCESSWIRE / November 1, 2022 / "Customer focus is part of who we are at NRG. It's embedded in our DNA." ~ NRG President & CEO Mauricio Gutierrez Since launching our Power Values, ...

Recently Mouser Electronics was recognized for over-the-top world-class customer service. Electronic Products spoke with Mouser Electronics' Vice President of Sales & Service, Steve Newland about the ...

Value-added service has become all too pricey for small businesses. Yet, everyone knows how important it is to exceed customer expectations. Instead of adding more services, why not try adopt ...

Opinions expressed by Entrepreneur contributors are their own. In his book No B.S. Ruthless Management of People & Profits, business coach and consultant Dan S. Kennedy presents a straightforward ...

Since 1996, QSR Automations has been known for both pioneering and perfecting kitchen display systems. Now, it’s earning recognition for a legacy of excellence in customer service and support as well.

Where are all these places where you've lived with multiple, equivalent providers? In the US, those are rare places indeed. For the first time ever, I live somewhere with a whole two choices in ISP,s ...