What Is Interrogation of Customer Databases?. Building and using a customer database is a strategy for managing your customer relations. As a marketing tool, customer databases are widely used by ...

A key component of e-commerce is improving the customer experience. As businesses strive to meet growing consumer demands, successful database strategies are vital. They help ensure smooth ...

Heroku has now revealed that the stolen GitHub integration OAuth tokens from last month further led to the compromise of an internal customer database. The Salesforce-owned cloud platform ...

Oracle's database software is still widely used, but cloud computing has disrupted its business model. There's no doubt the company is losing mindshare among developers and start-ups. A free ...

The database contained five tables stored with data on more than 51,000 customer service interactions, such as calls to customer service or chats with an online support agent.