Mexico has prepared a new legal and policy framework to upgrade its cybersecurity defenses. The plan sets out a national ...

Technology professionals in Argentina overwhelmingly prefer to be paid in U.S. dollars or cryptocurrencies such as ...

Indra Group has finalized an agreement to sell its Business Process Outsourcing (BPO) operations to Teknei, a Bilbao-based ...

Smaller BPOs in the Philippines are coming under scrutiny as authorities investigate whether some are secretly operating as ...

Uruguay’s global services sector continued its steady climb in 2024, exporting $4.101 billion worth of services.

Two months after the Trump administration imposed a $100,000 fee on new H-1B visa petitions, nearshore service providers say ...

Three industry leaders spoke about what it takes to start doing business in Latin America during Nexus Miami panel hosted by Nearshore Americas Managing Editor Tim Zyla. B&H Compliance CEO Susana ...

In 2011, there were only 500 companies specializing in IT services in Ecuador. Today, according to the data from the Ecuadorian Chamber of Innovation and Technology (CITEC), there are around 3,000. Of ...

When ChatGPT burst onto the scene in 2022, alarm bells rang across the BPO industry. Millions feared job losses to automation — but most believed only low-skill, repetitive roles were at risk. Today, ...

In Colón, a town in Mexico’s Querétaro state, frustration is boiling over. Residents are protesting the construction of new data centers, fearing these massive facilities will drain millions of liters ...

On March 26, 1991, the heads of state of Argentina, Brazil, Paraguay, and Uruguay gathered in the Paraguayan capital of Asuncion to sign a treaty formally establishing a regional economic integration ...

India-born BPO and compliance services provider Provana has entered the Latin American market through the acquisition of Neostella’s staffing business, adding teams located in Colombia and the United ...