With the start of congestion pricing in New York City, state officials are focused on improving the subway system. But they admit there’s a problem—many people aren’t feeling safe. On the first workday of the new MTA tolls,

The MTA hopes congestion pricing will push more people to use mass transit, but riders have reservations after a spate of violence underground.

The city will surge another 200 NYPD officers into the subway system, even as transit crime dropped over the past year, officials said Monday.