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AT&T knows telecoms don't have the best reputation: New outage guarantee aims to fix that
AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages and still paying for it.
AT&T's New Guarantee Promises to Compensate Users if There Are Outages
After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.
AT&T launches service ‘Guarantee’ that includes credits for outages
AT&T; has unveiled what it calls the “AT&T; Guarantee,” a comprehensive promise to enhance customer experience across its wireless and fiber networks, incl
AT&T introduces new guarantee to refund costs for outages
Aiming to provide a new customer experience, AT&T introduced its AT&T Guarantee, which states that if a customer loses their phone service for more than an hour, the company will refund the cost of a day’s service.
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AT&T offers customers bill credits for network outages with new guarantee
Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...
1h
AT&T to credit qualifying customers after service outages: Who is eligible?
AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...
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AT&T to Credit Customers After Internet Outages
Starting Thursday, individual AT&T customers and small businesses that experience a fiber outage of more than 20 minutes or a ...
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NFL Top Performers-Rushing
Saquon Barkley, PHI at LAR 11/24 (26 att., 2 TD) ...
19h
Arrest of AT&T rep highlights why it's important to always double-check what you agree to
While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...
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