AT&T Says It Will Now Credit You for Outages and Long Customer Service Wait Times
The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than 20 minutes or wireless outage of more than one hour. If a customer calling into its telephone support lines has to wait on hold for more than five minutes, they will receive a $5 Visa gift card.
AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to ...
16h
As AT&T's five-days-a-week office return begins, employees say getting an open desk can require arriving early.
While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...
After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.
A former AT&T employee was arrested for adding unauthorized phone and tablet lines to customers’ accounts in order to make ...
Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...
AT&T's Fiber 300 Plan may not offer the best value, but its speeds should be more than enough for average internet users.
A Stafford woman is accused of conducting a fraud scheme through AT&T, according to state police. Katie Ann Barnaby, 35, was ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback