Rick Kelly is the Chief Product Officer at Fuel Cycle. His passion is helping brands unlock the power of customer intelligence. The digital landscape continues to expand at rapid rates. But while this ...

I’ve watched as the UX industry has spent years developing rigorous, value-adding processes to help companies create experiences, products, and services that have shaped or enhanced our lives. At the ...

Dscout enters 2026 with momentum built on customer trust and continued innovation, following its tenth consecutive ...

This as-told-to essay is based on a conversation with Priyanka Kuvalekar, a 31-year-old UX research lead at Microsoft in Redmond, Washington. It's been edited for length and clarity. I joined ...

To encourage sales, your product—and the platform you're selling on—needs to be appealing to prospective customers. Hard-to-use platforms or unattractive site designs that make a consumer pause should ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Adrienne Guillory Picture ...

More often than not, it feels like UX research is under-appreciated and under-resourced in tech companies. Despite being a valuable activity, there is an overarching feeling that research can also be ...

There's a great deal of momentum toward user experience (UX) design and research as an integral piece of the software process, not to mention the entire range of products and services. Recently, the ...

One of the biggest challenges UX researchers face is matching their research goals with the right tool for the job. After all, several UX research tools and software products are now available on the ...

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