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A customer at a hamburger fast food restaurant, such as Burger King or McDonald's, is more likely to use the drive-thru window than a customer at a quick-service Mexican restaurant, such as Del Taco ...

Drive thru is not staying in its lane. For decades, drive thru was associated with a slow-moving line of minivans filled with families ordering fast-food burgers through a scratchy intercom. But over ...

1 From the full order of food and beverages to the utensils, provide the customer with everything he needs the first time. Frustrations arise when something is forgotten. 2 Mistakes happen; it’s ...

The Drive-Thru Performance Study showed that Chick-fil-A’s speed of service is the slowest in the industry. But that’s not really the whole picture. When QSR’s Drive-Thru Performance Study, conducted ...

An icon in the shape of a lightning bolt. Impact Link Today, it's hard to imagine a world without drive-thru restaurants. But people weren't always able to grab a quick meal without leaving their cars ...

The restaurant, located at 2155 Jodeco Road in McDonough, Georgia, just south of Metro Atlanta, will begin serving customers on Thursday, Aug. 22 and is a first-of-its-kind restaurant for the popular ...

Late this summer, drive-thru times slowed by about 26 seconds compared to last year, according to a study. That may not seem like much — but in the world of fast food, every moment counts. “Mere ...