Grateful people tend to be optimistic, but they’re not the same. Optimism is a belief about getting something you don’t have ...

Thinking is easy, but rethinking is hard. One of the hardest things about rethinking is coming up with an alternative thought. However, because something is hard doesn’t put it beyond reach.

Design thinking is an experience-based and user-centric method for solving problems. This human-centered approach engages end-users and employees in a multi-step, ongoing process of co-creation, to ...