The number of complaints about energy companies has more than doubled, the Energy Ombudsman has said. The Ombudsman told BBC Radio 4's You & Yours 1,805 cases were looked into last month, up from 872 ...

Complaint levels about energy companies soared in the first three months of the year, as the sector remained in the political firing line. The number of complaints more than trebled in the first ...

Complaints to South Australia's energy and water Ombudsman have risen by almost half in the past financial year. The Ombudsman's annual report has revealed more than 21,000 complaints were lodged, ...

There are more unresolved complaints about switching suppliers than there are about customer service in the energy industry, new data has revealed. In the final three months of 2018, switching was ...

Add articles to your saved list and come back to them any time. Tens of thousands of families across NSW are being crippled by high energy prices, with mounting arrears, credit listings and ...

One of the UK's smaller energy suppliers has topped a list of the highest proportion of consumer complaints. Co-operative Energy received 136 complaints per 100,000 customers in the third quarter of ...

Customer complaints in the first half of 2014 hit record figures. Reuters The Energy Ombudsman received a record number of complaints in the first half of 2014 – more than double the amount recorded ...