Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Earlier this week, Microsoft launched previews of Office 2016 for Windows ...

Google recently extended 24/7 phone support to all Google App customers—would Microsoft do the same? As of now, 90 percent of Office 365 customers get no phone support at all for technical problems.

PHOENIX, Feb. 28, 2018 (GLOBE NEWSWIRE) -- Enghouse Interactive, a leading developer of a comprehensive portfolio of contact center software and services, today announced an upcoming webinar on ...

Subscribers to Microsoft's Office 365 service -- which includes Word, Outlook, PowerPoint, OneNote and Excel -- are about to get some serious limit increases with regards to both the number of devices ...

We recently asked businesses and schools using Google Apps to rate Google’s customer support, and found that it often falls short of being business-worthy. But Google is trying to change its ...