Anyone who has ever made a late night visit to McDonald's knows the pain of being told the ice cream machine is down. Over the years, numerous customer have complained on social media platforms and ...

Every few weeks, usually at night, I have a sudden craving for vanilla soft serve from McDonald’s. But just as I start to fantasize about the immaculate, snow-white swirl, I remember the futility of ...

How many times have you gone to a McDonald’s drive-thru because you are craving a milkshake, McFlurry or a sundae only to feel utter disappointment when the voice on the speaker utters these words: “I ...

A startup called Kytch created a device to fix notoriously finicky ice cream machines at McDonald’s and saw sweet, albeit brief, success. Now the company is shaking up the fast food giant in a new ...