The IRS has accepted its one millionth taxpayer submission using the Document Upload Tool. The tool gives taxpayers and tax professionals the option to respond digitally to specific IRS notices by ...

The Internal Revenue Service introduced a new option Thursday allowing taxpayers and tax professionals who receive nine types of notices asking them to send information to the IRS with the ability to ...

The tools the IRS has implemented in the effort to go paperless are falling short of taxpayers' needs, especially in ...

The IRS has made great strides in customer service, such as accepting its 1 millionth submission through the Service’s online Document Upload Tool, but it still has much room to improve, including to ...

Here’s a frustrating scenario that is affecting way too many Americans this tax season: You’ve been waiting months and months for a refund, but instead of getting a check from the Internal Revenue ...