Cisco's IP telephony offering has become so complex in such a short period of time that to learn about it now involves a two-part, eight-day training course. Delegates can either attend the two parts ...

The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. However, the term ...

As organizations strategize for infrastructure consolidation, IP telephony discussions are compulsory. Guidelines for a decision in favor of IP telephony must include infrastructure readiness, ...

The codes and commands used to establish and terminate a phone call over an IP network. The protocol supports such features as conference calling, call waiting and call transfer. The primary IP ...

To hear vendors talk about it, you’d think IP telephony in the enterprise was a tsunami about to break across corporate America. Indeed, traditional private branch exchange (PBX) vendors, initially ...

Survivable Remote Site Telephony (SRST) is a Cisco Unified Communications Manager (CUCM) call processing backup mechanism that allows Cisco IP phones to register to a Cisco router. A Cisco router in ...

In their formal responses printed here, Avaya and Cisco agreed with Mier’s assertions in general, but were quick to defend measures they’ve already taken in these directions. What neither company ...

Home Office Fujitsu contract is ‘de facto’ conflict of interest in Post Office police probe Interview: Simon Goodyear, chief information and technology officer, Redwood Bank What should platform ...