NEW YORK CITY -- Uber is rolling out new safety features that will allow users to talk to a live safety agent and text 911 operators in the case of emergency. Rebecca Payne, the lead project manager ...

Lyft is testing a similar technology in several markets. Since the creation of ride-hailing apps like Uber and Lyft, the scrutiny towards the companies behind them and the pressure to make them safer ...

Uber unveiled a new safety feature Tuesday morning, 911 text assistance. If rideshare customers feel unsafe in an Uber, they can tap a badge in Uber's mobile application that will directly connect ...