CMO at pdxMindShare - responsible for strategic direction and execution of marketing the full-service data-driven marketing agency. To continue reading this content ...

Life is often described as a journey filled with various experiences and milestones. This concept extends beyond personal experiences to encompass professional and consumer experiences, such as the ...

Organizations have long focused on customer journey mapping to enhance customer experience (CX), which leads to substantial returns for shareholders. However, the equally important employee experience ...

The shift now underway goes beyond process optimisation. AI is moving from being a tool that supports HR workflows to ...

The HR executive of digital transformation firm Sutherland shares the comprehensive framework his org is following for AI ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Employee career trajectories, particularly for Gen-Z, are heavily influenced by the presence ...

It’s up to the employee, but Novo puts a big emphasis on providing support to equip employees to take the lead. They’re there ...

In the 2022 Digital-First Customer Experience Report, NICE asked consumers and senior decision-makers what they believe is working in digital-first customer journeys. Unsurprisingly, the report ...

As companies rethink and reshape the support they provide their employees and their families, benefits advisors, HR professionals and other benefits decision-makers must continue to prioritize and ...

Our people making a difference is a series featured throughout Owens Corning’s 2023 Sustainability Report. Having received his bachelor’s degree in India, then a master’s degree and a doctorate in ...

Established in 1946, Cleveland-based Horizons Incorporated has been a successful family-owned manufacturer for nearly eight decades. But like many long-standing businesses, the company eventually ...