Digital coupons promise convenience and savings, but for many Chicago-area shoppers, the reality is more complicated.

"Extreme couponing” is in a new digital era as shoppers no longer need a binder or envelope full of coupons. Back in 2008, shopper Heather Tenney showed us how she powered through grocery store aisles ...

To keep costs down and encourage loyalty, many local grocery stores have rewards or loyalty programs to help their customers ...