Remembering a larger-than-life doormanFor three decades, Jim Burns welcomed guests to The Athenaeum Hotel and Residences in London with quintessential British charm. One of the biggest river ...

Protecting your travel agency in hotel group contractsAt the request of an important corporate account, an agency signed a hotel convention contract. The account ended up canceling ...

Quickly decode business travel management industry terms that may be new—or new to you. BTN CTI Calculator Filter in or out as many as 200 cities, as well as hotel and car rental class and meals of ...