The 2025 Airline Quality Rating returns with a new list of winners and losers. Here’s a look at which airlines deliver the best customer service and operational efficiency. After years of operational ...

Southwest Airlines will soon cease operations at Chicago O’Hare International Airport, the airline told NBC Chicago on Friday, leaving those with future flights booked scrambling for answers. The ...

Last month, Southwest Airlines officially ditched its longstanding open-seating policy as it embraced an assigned seating model. However, a few weeks into the change, the airline has run into some ...