Advances in data and artificial intelligence now allow retailers to separate loyal customers from opportunists with far ...

New Points Reward System is Designed to Facilitate Future Growth, Customer Retention, and New Partnerships The new points reward program is simple and easy to use: MedOfficeDirect customers will earn ...

Today, in a video announcement, T-Mobile (NASDAQ: TMUS) and Capital One (NYSE: COF) introduced T-Mobile Visa®, the only credit card that gives customers even more value from the Un-carrier. T-Mobile ...

Shoppers are facing more credit card surcharges at checkout, a growing practice that can wipe out cash-back or points ...

Travel rewards may seem like an unexpected fit for pharmacies, but in the right context, they can be quite powerful.

Heightened expectations backfire. Loyalty members expect better service and react more strongly when brands fall short. Unmet expectations can harm brand equity. Perks can backfire. Loyalty rewards ...

Convenience retailers can drive margins and long-term value through personalization, artificial intelligence and gamification ...

To ensure InKind isn’t flooding its restaurant partners with diners, the company holds onto the credit it buys and sells it ...

Ever-popular sub shop Jimmy John’s has decided to switch up its rewards system, and not a minute too soon for most fans of the chain. The key difference this time? Jimmy John’s rewards that people ...

For more than a decade, the zero-interest rate policy (ZIRP) created an environment where capital was cheap, risk tolerance was high and the prevailing growth strategy was simple: acquire customers at ...