Last week I was on vacation, and had planned to take a week off from writing Datafication Nation. But the trip didn’t start as I’d hoped, and it inspired me to offer a challenge to all entrepreneurs ...

Connecticut residents are demanding action on rising electric bills as recent rate hikes from state regulators fuel customer frustration. Republicans are asking for a special session to address the ...

A weekend windstorm knocked out power for residents across central Maryland, fueling frustration some Marylanders have with Baltimore Gas and Electric Co. The storm caused over 100,000 outages ...

The pressure on electric utilities in the United States is peaking. In 2024, the average residential electric bill increased to a record $182 per month, according to J.D. Power data, causing customers ...

GREEN BAY, Wis. (WSAW) - Customers are voicing their frustration with Cellcom over the company’s service outage, now in its fifth day. Cellcom has been posting periodic updates on its Facebook page ...

Delivering a flawless customer interaction in retail is more important than ever. Recent research reveals that nearly 70% of shoppers say just two negative experiences can irreparably damage their ...

Editorial Note: Talk Android may contain affiliate links on some articles. If you make a purchase through these links, we will earn a commission at no extra cost to you. Learn more. Vodafone promises ...

Have you ever unpacked your grocery order, excited to make a recipe, only to find a weird substitute for a key ingredient? While some might find oatmeal raisin a satisfactory replacement for chocolate ...

After years of rising prices and mounting customer frustration, one of the largest Las Vegas casino operators is acknowledging that it may have pushed too far. During an earnings call Wednesday, MGM ...