Kristi Daugherty remembers the announcement like it was yesterday. It was March 11, 2021-one year since the World Health Organization declared COVID-19 a global pandemic-and in those twelve months, ...

Since 1969, Listening Ear has helped the community of Mt. Pleasant and beyond with their 24/7 crisis call center. As the years passed, the organization evolved past just taking crisis calls, and has ...

RENO, Nev. (KOLO) - For decades Crisis Support Services, formerly known as the Crisis Call Center, has taken calls from people in distress. The caller may be suicidal, experienced sexual assault, or ...

Raleigh’s 911 call takers now assess whether callers are best served by police or EMS, or if a mental health professional ...