The next time you go to Xbox customer support for help, you might be getting some assistance from an AI chatbot. As first reported by The Verge, Microsoft has developed and is now testing an AI ...

Update: Xbox Live services are available once again. Xbox has not commented on the cause of the outage but has since confirmed the users should be able to use the service again. Users should no longer ...

The Xbox chatbot will handle support queries for consoles and games. The Xbox chatbot will handle support queries for consoles and games. is a senior correspondent and author of Notepad, who has been ...

Xbox Support Virtual Agent now available to Xbox Insiders. Microsoft is taking a big leap in making Xbox support easier with the launch of an AI-powered chatbot called the Xbox Support Virtual Agent.

The new AI-powered Support Virtual Agent will be an additional option available on Xbox support pages for Insiders to solve their issues. Reports of Microsoft developing a chatbot aimed at providing ...