Have you ever faced a situation where you found your words insufficient to convey the required message? Your words are not the only means to convey your message; effective communication demands much ...

Forbes contributors publish independent expert analyses and insights. I’m a clear communications expert and Plain Language advocate. I work with people all the time who sound completely different when ...

Volume: This is how quietly or loudly you’re speaking. The volume of your voice will change depending on the situation and whatever emotions you may be feeling—and it can affect how other people ...

Think words are everything? This article reveals why and how tone and body language do the heavy lifting in communication. Words account for just 7% of communication impact, while tone and body ...