The CRA is one of the largest arms of the federal government with 52,499 bureaucrats on its total payroll. For comparison, America’s Internal Revenue Service has 90,516 bureaucrats for a much bigger ...
A senior CRA official told MPs the agency is looking to roll out more 'senior and standardized' training and introduce ...
X (formerly known as Twitter) that it was apparent the CRA was not meeting appropriate service standards for Canadians. That ...
In a scathing new report released Tuesday, the auditor general found Canada Revenue Agency contact centres are repeatedly failing to answer calls in a timely manner, and when agents do connect to a ...
The year’s maximum pensionable earnings for 2026 under the Canada Pension Plan (CPP) will be $74,600, up from $71,300 in 2025, the Canada Revenue Agency (CRA) has announced. The second earnings ...
More than two years after paying out $4.99 million in an allegedly bogus refund, the Canada Revenue Agency is stuck in ...
A senior official working at the Canada Revenue Agency says the agency is looking to artificial intelligence and better training to help call centre agents provide more accurate answers to taxpayers.
November is almost here, and with it comes a fresh round of government benefit payments landing in bank accounts across ...
Canadian retirees can supplement their pension benefits such as the CPP with consistent dividend income for life. The post 4 ...
A British Columbia couple who ran educational seminars promoting the bogus notion that people don't have to pay taxes have ...
Canadians who file their personal income taxes incorrectly after getting bad advice from a Canada Revenue Agency call centre have no legal recourse, said a tax lawyer. After placing calls to the CRA’s ...
The prescribed rate will remain at 3% in the first quarter of 2026, and interest on overdue tax will remain at 7%, based on Government of Canada three-month Treasury Bill yields through October.