Dealers are overwhelmingly unresponsive to online consumer inquiries related to financing, payments or leasing, a mystery shopper study by DAS Technology found. Only 2 percent of dealerships contacted ...

Before you buy a car at a bad-credit auto dealer, here’s what you should know. Many, or all, of the products featured on this page are from our advertising partners who compensate us when you take ...

Software provider Solera Holdings has created a "captive-like" finance option it says would put franchised dealerships on the same footing as "the most prominent used-car disrupters." Solera said ...

Lot2You Auto Finance sees the No. 1 frustration of subprime consumers as the time spent waiting on an approval and the fear of embarrassment while at a dealership. With that situation in mind while ...

When it comes to building business relationships, J.D. Power experts see that there is no substitute for an effective face-to-face sales meeting. According to the J.D. Power 2023 U.S. Dealer Financing ...

PHOENIX — More used car shoppers are buying from online dealers, but with that growing popularity come growing concerns. Some buyers have been complaining of very long delays in getting titles to ...

Auto finance is a major profit center for U.S. auto dealerships. Dealers say they make much more on products like service contracts, and not so much on their share of the customer's interest rate.

The U.S. Federal Trade Commission's new "CARS" rule would have protected buyers from bait-and-switch tactics and extra fees.

I put a deposit on a car and then lost my job — I’ve returned it, but the dealer won't refund my deposit. Is that legal? If ...

Car dealerships employ a playbook of dirty tactics to inflate prices by thousands, ranging from bogus fees to rotating ...