A Longwood, Fla., woman holds some of the daily prescription medications she needs. Eleven states have created public boards to lower the cost of prescription medications, and more than a dozen others ...

Close-up of an angry patient pointing his finger at a doctor Physicians can take steps to reduce their risk of being sued by having a low threshold for discharging angry patients from their practice ...

The doctor, who is a contractual employee, has been suspended, pending the inquiry, while the family of the victim has also ...

Two weeks have passed since the contract expired between Anthem Blue Cross Blue Shield of Colorado and CommonSpirit Health, leaving tens of thousands of patients without in-network access to their ...

Last week, I visited the American Museum of Natural History in New York with my kids. As I stared at one particular giant dinosaur, I thought to myself, "Hey, that's me!" Indeed, the magnificent ...

The last time Joseph O’Boyle saw his chiropractor, Dr. James Sowa, it was for less than a minute on a Monday morning two days after Halloween in 2020. From the time he entered the doctor’s medical ...

Even if you have a five-star customer service practice, you'll still have patients who are deemed difficult. The difficult patient often upsets the staff, sends negative reverberations throughout the ...

UK pharmacies have reported having to deal with angry and confused patients after the NHS booking system allowed non-eligible patients to book Covid jabs. According to Community Pharmacy England (CPE) ...

Forty years ago, I had my most angry professional moment. It happened at a weekly meeting that included all our faculty, staff, and trainees—about 200 people. A young and arrogant, not very bright, ...

Please provide your email address to receive an email when new articles are posted on . At least once a week, Emily L. Weis, MD, MS, says she has a challenging consult or patient interaction in her ...