Over 100 chatbots are marketed as mental-health-focused, but experts warn they shouldn’t take the place of therapy.

Bots Now Outnumber Humans on the Internet. Here's What That Actually Means ...

AI is not your friend—and it’s not keeping your secrets. Here’s what you need to know to keep your personal info safe.

A new report found that bots have surpassed human internet traffic. HUMAN Security's State of AI Traffic report found that automated traffic grew eight times faster than human traffic year-over-year.

Artificial intelligence and automated bots’ online activity has outpaced humans’ for the first time in history — with more than half of all internet traffic coming from automations instead of real ...

Sky is a chatbot designed to serve as the first line of customer support, responding to concerns within one minute, 24/7.

AI anthropomorphism is a documented crisis in LLM science: a new Microsoft paper found more than half of 300 studies assumed ...

Microsoft announced key updates Wednesday that support brands as the company moves more fully into AI and agentic services across its network and the web.

Sinch reports that 74% of AI chatbots fail, often leading to customer frustration as overwhelmed human agents take over, damaging brand trust and operational efficiency.