San Francisco, Portland, and Austin are introducing staffing boosts, operational reforms, and new protocols to strengthen emergency response. San Francisco and Portland have sharply reduced 911 call ...

The Huntsville City Council approved a new partnership with HigherGround Inc. to implement Live911, a technology designed to fundamentally change how the Huntsville Police Department responds to ...

Every year, Columbus emergency responders deal with tens of thousands of nonemergency 911 calls from residents seeking medical help who don't actually need an ambulance or a costly trip to the ...

For six months last year, a three-person team was dispatched to 911 calls involving possible mental health crises in Clark County, helping ease the strain on emergency medical services and diverting ...