Austin's handling of 911 calls has rebounded from a recent "crisis" of low staffing and high response times, but some elected officials say city leadership still hasn't taken stri ...
Austin’s public-safety brass told city leaders Tuesday that the 911 system has clawed its way back from a staffing crisis ...
An Austin City Council member criticized city officials Tuesday for failing to deliver a strategic plan to consolidate 911 ...
Plan faces delays: Austin's effort to centralize 911 call-taking and dispatch is six months behind schedule, frustrating City Council members. Coordination challenges: The overhaul is meant to improve ...